Shipping And Delivery
All items offered on YingMart are made-to-order. This means that when you place your order, we print that item(s) just for you, one at a time for the best quality!
This is the reason for the delivery times below.
Shipping carrier: USPS, DHL, EMS, Local Post,...
Orders are processed when the payment is accepted.
Shipping And Handling
We process orders on business days which are Monday through Friday, Eastern Standard-Times, except for holidays observed by the Post Office: New Year's Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
To estimate when you can expect your order, please refer to the time frame below. It includes our most popular products and the following time periods:
Production Time
The time when your order waits in production queue until being produced. Our production timeline may shift daily depending on overall order volume.
| Product |
Production Time (business days) |
| Apparel | 3 - 5 |
| Mug | 3 - 5 |
| Tumbler | 3 - 5 |
| Pillow | 3 - 5 |
| Canvas | 3 - 5 |
| Poster | 3 - 5 |
| Fleece Blanket | 3 - 5 |
| Acrylic Plaque | 3 - 5 |
| Jewelry | 3 - 5 |
| Ornament | 5 - 7 |
| Keychain | 5 - 7 |
| Rug & Mat | 5 - 7 |
| Others | 5 - 7 |
Shipping Time
The estimated delivery time for our order will depend on your location. While we work closely with our logistics partners to provide you accurate delivery information, delivery times are estimates only and cannot be guaranteed. Once your product(s) are in transit, any delays are outside our control.
- United States: 7-12 business days
- Rest Of The World: 15-28 business days
Please note:
- Canvas/ Poster/ Metal Sign: These packages cannot be delivered to a PO box.
- In addition, if your order is personalized and/or needs modifications, it may take a few days for our designer to make customization. Design time will depend on the complexity of the request.
Order Tracking
When order is ready to be shipped, a tracking link will be sent to your email so you can follow your package all the way home. Note that some orders may be sent using multiple parcels. In these cases, you will receive multiple emails and tracking numbers.
If you do not receive either a confirmation email or a tracking link, please re-check your email, including your SPAM/JUNK box for any missing order notifications.
Please allow 5-7 days for the carrier to scan your package into their system.
If you attempt to track your package and there is no information available that just means the carrier has not processed your parcel yet. When the parcel is scanned into the system, tracking events will populate on the tracking page.
If it is over your estimated arrival date, please contact us, and we can take care of this for you.
Incorrect Address
Make sure you provide the correct address at checkout because:
- If there is incorrect or missing information that we can detect on our end, we may be required to contact you for an update on the delivery information, which can cause delays in delivering your order.
- We are not responsible if your order gets delivered to the wrong address or returned to sender. The orders will be returned to our shipping partners’ warehouses and disposed of by them. Before reaching out to our customer support, please check your given shipping address first.
- For orders returned due to an incorrect address provided, we request a re-shipping fee to resend your order.
- If you contact the carrier after the order has left our warehouse and ask them to forward or redirect your parcel, we are not responsible if that parcel gets lost, stolen, or damaged.
Customer satisfaction is our top priority, and we are committed to doing everything we can to support you. Thank you for considering YingMart.co — if you have any questions, please feel free to contact us for further assistance. We are always happy to help!